This is because they have not yet Registered on the portal.
You can simply send them an invite, here is how...
Step 1 - Hit the 'Invite Supplier' button (top of your 'Home/Dashboard' page).
Step 2 - Enter an email address into the 'pop-up' and hit 'Send Invite'.
That's it! This will now send an automated email to your subcontractor (from your Organisation) requesting that they register on Local Supply Chain.
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